Question by Niecey: DSL question. Does DSL filters have to be installed?
I have DSL at work and I have my phone line and Internet on the same line running thru a filter, and when I unplug my phone line to use my credit card machine my internet disconnects. Does anyone have any idea why this would happen?
Yes, I have tried to leave the cc machine hooked into the line and move the phone to another jack in the store, but that didn’t work. The internet didn’t come back on.
Best answer:
Answer by JohnS
Yes…. Since some phones will affect the DSL signal…
Also, one of the first question of troubleshooting with DSL from AT&T….Did you install your DSL filters on your phones and fax machines…
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